Integrated IT

We recognise the importance of Information Technology (IT) as a key foundation in our ongoing mission to provide the best possible service to our customers. We invest in best-in-breed systems and infrastructure to ensure that we provide quality services that reliably and consistently meet and exceed our customers’ expectations.

As Quality is part of our DNA, we invest in Quality Management Systems (QMS) to ensure that we continuously improve the effectiveness and efficiency of our performance. Our IT Service is underpinned by Information Technology Infrastructure Library (ITIL) which provides a framework for identifying, planning, delivering and supporting IT services to our customers and our business.

We recognise that effective Project Management is critical for the survival of our organisation and is a key enabler in supporting everything that we do. Prince2 has been adopted as the standard PM Methodology in our organisation and we also have expertise in a number of other Methodologies including PMP and Agile which gives us added flexibility in how we can jointly deliver for our customers.

We have a highly-skilled in-house team delivering real-time intelligent solutions for our customers.